​

WE APPRECIATE 24 HOUR NOTICE FOR CANCELING APPOINTMENTS.

IF APPOINTMENT IS CANCELED LESS THAN 24 HOURS IN ADVANCE, WE WILL CHARGE 50% OF THE SCHEDULED SERVICE TOTAL. 

​

LATE ARRIVALS

If you are more than 10 minutes late, your appointment will more than likely need to be rescheduled. Please call us as soon as possible so that we might explore our options. Your stylist reserves the right to cancel or alter your appointment if you are more than 15 minutes late.

​

WALK-INS

We welcome walk-in guests whenever our schedule allows; therefore reserved appointments are highly recommended.

 

RE-DOS FOR HAIR SERVICES ??

Requests for a re-do must be made within 72 hours of the initial service and must be scheduled with the same team member.

 

PRODUCT RETURN POLICY

Nirvana Retreat Spa, Salon & Nails does not take returns on skin care unless you can prove an allergic reaction. All other products carry a 30-day grace period during which they can be exchanged for store credit.

​

FEES

All fees for services rendered are expected upon completion of services. We will be happy to discuss all individual charges and fees during the consultation period at the beginning of your service.

​

PAYMENT

We do accept Visa, MasterCard, Discover, American Express, checks or cash for service and product payments.

For tips we only accept check or cash.

​

PRIVACY POLICY

Your personal information is confidential. We will never share, rent or sell your personal information with third parties.

​

​

​

​